Terms & Conditions

Kanistha – The Soul of Fashions

Effective Date: 01-Dec-2026

These Terms & Conditions (“Terms”) govern your access to and use of the website, Instagram store, and related services operated by Kanistha – The Soul of Fashions (“Kanistha”, “we”, “our”, “us”). By accessing, browsing, or purchasing from us, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services.

1. Business Information

• Brand Name: Kanistha – The Soul of Fashions

• Legal Entity: Sole Proprietorship

• Registered Address: Ramanattukara, Kozhikode, Kerala – 673633, India

• Support Email: kanisthaboutique@gmail.com

2. Eligibility to Use

• Users must be 18 years or older to place an order.

• By using our services, you confirm that all information provided by you is accurate and complete.

3. Account Registration

• Users may create an account on our website to place orders.

• You are responsible for maintaining the confidentiality of your account credentials.

• Kanistha is not liable for any unauthorized use of your account.

4. Products & Availability

• All products displayed are subject to availability.

• Product images are for representation purposes only; slight variations in color, design, or fabric may occur due to lighting and screen differences.

• We reserve the right to discontinue or modify products without prior notice.

5. Pricing

• All prices are listed in Indian Rupees (INR).

• Prices are inclusive or exclusive of taxes as mentioned on the product page.

• We reserve the right to change prices at any time without prior notice.

6. Orders & Acceptance

• Placing an order constitutes an offer to purchase.

• Orders are confirmed only after successful payment and order confirmation.

• We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent activity

7. Payments

• Payments are processed securely through Paytm and Razorpay.

• Kanistha does not store or process card, UPI, or banking details.

• Failed or delayed payments are not the responsibility of Kanistha.

8. Shipping & Delivery

• We deliver within India only.

• Delivery timelines are estimates and may vary due to courier or external factors.

• Kanistha is not responsible for delays caused by logistics partners, natural events, or force majeure situations.

9. Returns, Refunds & Cancellations

• Returns, refunds, and cancellations are governed by our Return & Refund Policy, published separately on our website.

• Please review the policy before placing an order.

10. Promotions & Offers

• Promotional offers are subject to specific terms and validity periods.

• Offers cannot be combined unless explicitly stated.

• Kanistha reserves the right to modify or withdraw offers without prior notice.

11. User Conduct

You agree not to:

• Misuse the website or services

• Provide false or misleading information

• Violate applicable laws or regulations

• Engage in abusive, fraudulent, or harmful behavior

12. Intellectual Property

• All content including logos, images, designs, text, and graphics are the intellectual property of Kanistha – The Soul of Fashions.

• Unauthorized use, reproduction, or distribution is strictly prohibited.

13. Third-Party Services

• Our services may contain links or integrations with third-party platforms such as payment gateways and social media.

• Kanistha is not responsible for the content, policies, or practices of third parties.

14. Limitation of Liability

• Kanistha shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.

• Our liability, if any, shall be limited to the value of the product purchased.

15. Indemnification

You agree to indemnify and hold Kanistha harmless from any claims, losses, or damages arising from your breach of these Terms or misuse of our services.

16. Force Majeure

Kanistha shall not be liable for failure to perform obligations due to events beyond reasonable control, including natural disasters, strikes, government actions, or technical failures.

17. Termination

We reserve the right to suspend or terminate user accounts or access to services without notice if these Terms are violated.

18. Governing Law & Jurisdiction

• These Terms shall be governed by the laws of India.

• Courts in Kozhikode, Kerala shall have exclusive jurisdiction.

19. Changes to Terms

We may update these Terms at any time. Updated Terms will be posted on the website with a revised effective date.

20. Contact Information

For any questions or concerns regarding these Terms, please contact:

Email: kanisthaboutique@gmail.com

Business Name: Kanistha – The Soul of Fashions